ECommerce Logistics
SCH-MGMT
Ecommerce continues to accelerate at a rapid pace, now accounting for more 10% of US retail sales and much more than that in other countries. While both start-ups and long-established brick and mortar businesses are relying on ecommerce for growth, logistics has become a major impediment. The shipping of orders is fraught with operating issues and a big drag on profits: - Should shipments originate from a retail location or a separate warehouse? - When should additional shipping locations be added and where should they be located? - What parts of ecommerce operations can be outsourced? - How can ecommerce operations be made more efficient? - Returns: a big problem every business must contend with - Managing and measuring logistics costs: difficult for the big players, a death knell for start-ups This course will provide answers to all of the above and will outline how more successful ecommerce companies manage logistics.
Course Details
Winter 2025
This class is non-credit
Course Notes
U+ class; $85/term reg. fee + $925/credit. Refunds differ from Univ. day classes; see www.umass.edu/universityplus/resources/refund-policy.
Open to Online MBA Students.