Salesforce Essentials for Marketing & Sales
SCH-MGMT
Salesforce is a hugely popular-and powerful-customer relationship management (CRM) platform that provides a variety of tools for managing marketing workflows, including digital marketing and paid advertising. Through this 1-credit course you will be introduced to Salesforce and its applications including managing the lead life cycle within a Salesforce account, tracking vendor expenses, communicating with sales teams, visualizing marketing project success, email marketing, and tools such as Marketing Cloud.
Course Details
Summer 2024
This class is non-credit
Course Notes
U+ class; $85/term reg. fee + $925/credit. Refunds differ from Univ. day classes; see www.umass.edu/universityplus/resources/refund-policy.
This elective counts towards the Business Analytics, Marketing, and Entrepreneurship Focus Areas.
Open to Online MBA and MSBA students.