Technology Support & Service
Technology Support & Service
Contact & Hours
TSS offers assistance to Isenberg faculty and staff for questions related to technology.
FAQs
TSS Frequently Asked Questions
Desktop.isenberg.umass.edu Help
TSS offers remote access virtual computer labs to Faculty, Staff, and students. In addition, Faculty, Staff & PhD's may access our statistical workstations, which are server-based systems that have large amounts of CPU and Memory resources.
Software & Services
TSS Software & Services
Policies
Policy for Purchasing Technology
Meet the Team

Heather Cassidy
Senior IT Lead
Jacob Desgres
AV Systems Administrator

Daniel Kasal
Senior Systems Analyst

Dennis Kelly
IT Support Technician
Sam Lord
Senior IT Support Technician

Jose Martinez-Molina
System Administrator

Ian McGeoch
Systems Analyst

Jason Norman
Senior IT Support Technician

Scott Radner
Senior Systems Analyst
Dale A. Starr
Associate Director