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Independent Study

OIM

Description not available at this time

Course Details

Fall 2024

This class is non-credit

Independent Study

OIM

Description not available at this time

Course Details

Fall 2024

This class is non-credit

Artificial Intelligence in Business

OIM

The Artificial Intelligence in Business is designed for business major students aspiring to develop a deeper understanding of artificial intelligence and its use in business applications. The course will provide an introductory overview of different mathematical and computational data analysis tools and machine learning techniques commonly used in artificial intelligence. Focus will be on case studies and applications that demonstrate how artificial intelligence can augment current business operations.

Course Details

Fall 2024

This class is non-credit
Course Notes
Non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits.

Business Intelligence and Analytics

OIM

This course provides an introduction to business intelligence and analytics, including the processes, methodologies, infrastructure, and current practices used to transform business data into useful information and support business decision-making. Business Intelligence requires foundation knowledge in data models and data retrieval, thus this course will review logical data models for both relational database systems and data warehouses. Students will learn to extract and manipulate data from these systems using Structured Query Language (SQL). This course also covers visualization, reporting, and dashboard design with experiential learning using leading industry applications.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Business Intelligence and Analytics

OIM

This course provides an introduction to business intelligence and analytics, including the processes, methodologies, infrastructure, and current practices used to transform business data into useful information and support business decision-making. Business Intelligence requires foundation knowledge in data models and data retrieval, thus this course will review logical data models for both relational database systems and data warehouses. Students will learn to extract and manipulate data from these systems using Structured Query Language (SQL). This course also covers visualization, reporting, and dashboard design with experiential learning using leading industry applications.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Business Intelligence and Analytics

OIM

This course provides an introduction to business intelligence and analytics, including the processes, methodologies, infrastructure, and current practices used to transform business data into useful information and support business decision-making. Business Intelligence requires foundation knowledge in data models and data retrieval, thus this course will review logical data models for both relational database systems and data warehouses. Students will learn to extract and manipulate data from these systems using Structured Query Language (SQL). This course also covers visualization, reporting, and dashboard design with experiential learning using leading industry applications.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Business Intelligence and Analytics

OIM

This course provides an introduction to business intelligence and analytics, including the processes, methodologies, infrastructure, and current practices used to transform business data into useful information and support business decision-making. Business Intelligence requires foundation knowledge in data models and data retrieval, thus this course will review logical data models for both relational database systems and data warehouses. Students will learn to extract and manipulate data from these systems using Structured Query Language (SQL). This course also covers visualization, reporting, and dashboard design with experiential learning using leading industry applications.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Business Intelligence and Analytics

OIM

This course provides an introduction to business intelligence and analytics, including the processes, methodologies, infrastructure, and current practices used to transform business data into useful information and support business decision-making. Business Intelligence requires foundation knowledge in data models and data retrieval, thus this course will review logical data models for both relational database systems and data warehouses. Students will learn to extract and manipulate data from these systems using Structured Query Language (SQL). This course also covers visualization, reporting, and dashboard design with experiential learning using leading industry applications.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Service Industry Operations

OIM

The service sector contributes about 70% of the gross domestic product of the US economy. Also, it accounts for about 75% of the US employment. This course in "Service Industry Operations" examines firms in the service sector. The course begins with highlighting the salient aspects of services (specifically, differentiating a service from a product on various dimensions), and then provides an overview of structural, infrastructural, and behavioral aspects of managing service operations. In particular, we will consider service process, service quality, service design, service failures, and new (digital) advancements in service delivery. The course is intended to provide managers in the service sector with knowledge and tools to make informed decisions such as process improvements, wait line management, and demand and yield management. The course will impart both quantitative and qualitative analysis skills, especially those needed for managing important business tradeoffs within the context of services. Using a blend of cases, selected book chapters, and articles from business press and academic literature, this course will explore the aforementioned concepts in diverse service industries including healthcare, retail, hospitality, transportation, and financial services.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 30 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.

Business Process Simulation

OIM

Computer simulation presented for carrying out trial-and-error experiments on computer approximations of real, management systems. The goal is to 1) validate a new idea quickly, 2) diagnose potential product design problems, 3) optimize performance of complex systems, and 4) learn about something complex. The Arena environment, based on the SIMAN language, used to build models and video game-like animations.

Course Details

Fall 2024

This class is non-credit
Course Notes
OIM majors and non-OIM Isenberg majors should monitor the course via Spire for seat availability. Students who add themselves to the Spire waitlist should ensure they do not enroll in a course that conflicts with this course or are enrolled in a max number of credits. 20 seats are reserved for declared OIM majors. Remaining seats are available to non-OIM Isenberg majors who meet the enrollment requirements. Please contact the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu if you meet the enrollment requirements, seats are available, and you are unable to self-enroll or add yourself to the Spire waitlist (if open as indicated by a yellow triangle). Please note that for all OIM courses, the Department utilizes the Spire waitlist. The Registrar will stop promoting students on the Spire waitlist about one week prior to the beginning of classes. Once the Spire waitlist is no longer functional, you will need to monitor the class and self-enroll if a seat becomes available.
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