Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Education
Professional Experience
Academic Appointments
Recent Honors / Awards
Research Interests
Teaching Interests
- Business Intelligence and Analytics
- Business Processes and Enterprise Systems
- Database Management
- Research Methods
Selected Publications
Nguyen, L. T., Hess, T. J., Sheffler, Z. J., & Liu, Y. (2024). Mixed Messages: An Examination of Reviewer Badges and Consumer Trust with Online Review Platforms. AIS Transactions on Human-Computer Interaction, 16(2), pp. 1-36.
Hao, H., Tarafdar, M., Hess T. “Algorithmic Work on Digital Labor Platforms; Bringing Humans Back in Control,” (2023). International Conference for Information Systems (ICIS) 2023 TREOs.
Hao, H and Hess, T. "How Dual-Process Theories Provide Insights to Online Cues" (2021). Americas’ Conference on Information Systems (AMCIS) 2021 Proceedings.
Lopez, O. and Hess, T.J. “Spurring Participation: The Effect of Privacy Control Mechanisms on Trust and Self-Disclosure in Online Health Communities,” (2019). Proceedings of the Americas Conference on Information Systems (AMCIS), 2019.
Agogo, D., and Hess, T.J. “How Does Tech Make You Feel?” A Review and Examination of Negative Affective Responses to Technology Use, European Journal of Information Systems, 2018 27(5), 570-599.
Lee, Y., Chen, A. and Hess, T.J. “The Online Waiting Experience: Using Temporal Information and Distractors to Make Online Waits Feel Shorter,” Journal of the Association for Information Systems, 2017 18(3), 231-263.
Tang, F., Hess, T.J., Valacich, J., and Sweeney, J. "The Effects of Visualization and Interactivity on Calibration in Financial Decision-Making," Behavioral Research in Accounting, 2014, 26(1), 25-58.
Hess, T.J., McNab, A., and Basoglu, A. "Reliability Generalization of Perceived Ease of Use, Perceived Usefulness, and Behavioral Intentions," MIS Quarterly, 2014, 38(1), 1-28.
Hong, W., Hess, T., and Hardin, A. "When Filling the Wait Makes it Feel Longer: A Paradigm Shift Perspective for Managing Online Delay," MIS Quarterly, 2013, 37(2), 383-406.