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Operations & Information Management Department
Industry of the 21st Century
Operations and Information Management (OIM) is for problem-solvers who love to learn about how business processes can be better managed and enhanced for greater efficiency. The department faculty teach the courses that comprise the BBA in Operations & Information Management, courses in our MBA programs and doctoral programs.
The OIM Department is ranked #1 in Quality of Teaching and #1 in Overall Experience in Major among all UMass departments.
Degree Options in OIM
Degree Options in OIM
We believe that OIM is the career for the 21st Century. OIM graduates secure high-paying jobs that offer creativity and stability. Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers.
Crucial Skills and Tools
Crucial Skills and Tools
Students in Isenberg's operations and information management programs take with them the tools and crucial analytics skills needed to conquer the industry. Certifications in SAP, business analytics, and excel, combined with visualization, optimization, and data mining skills make OIM grads highly desirable in many fields.
Continually looking ahead to meeting the needs of industry, Isenberg’s OIM department educates the next generation of tech-savvy problem solvers. We prepare students to navigate through a wealth of career paths and industries, and we equip them to climb to the summit.
Senay Solak
John F. Smith Memorial Professor and Department Chair
Operations & Information Management Faculty
Operations & Information Management Faculty
OIM FacultyView all OIM faculty
Arzum Akkas
Associate Professor
Agha Iqbal Ali
Karen & Chuck Peters Family Endowed Professor
Carey Baldwin
Senior Lecturer
Susan Boyer
Director of Instructional Technologies & Lecturer
Michele Burch
Associate Department Chair & Senior Lecturer II
Indika Dissanayake
Associate Professor
Ahmed Ghoniem
Professor
Traci J. Hess
Senior Associate Dean, Douglas & Diana Berthiaume Endowed Professor of Information Systems
Nora Junaid
Senior Lecturer I and Course Coordinator
Zhanfei Lei
Assistant Professor
Ying Liu
Assistant Professor
Oscar Lopez
Lecturer
Anne P. Massey
Dean and Thomas O'Brien Endowed Chair
Maya Mudambi
Assistant Professor
Anna Nagurney
Eugene M. Isenberg Chair in Integrative Studies; PhD Coordinator in Management Science; Director, Virtual Center for Supernetworks
Zihao Qu
Assistant Professor
Zachary Sheffler
Assistant Professor
Ali Shirzadeh
Lecturer
Shirley Shmerling
Senior Lecturer II
Bachazile L Sikhondze
Assistant Professor
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
Isenberg School of Management faculty are again among the most prestigious researchers in the world, according to the Top 2% Scientists List. This
Isenberg Faculty Rank Among World’s Top 2% Most-Cited Scientists
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Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
Microsoft Excel celebrates its 40th birthday this year, and author Nora Junaid, PhD, a lecturer in Isenberg’s Department of Operations and Information
Isenberg's Nora Junaid Celebrates Best-selling Book on Excel
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Isenberg Welcomes New PhD Candidates
Isenberg Welcomes New PhD Candidates
The 10 new PhD candidates represent several countries and academic backgrounds, and they are excited to contribute to the Isenberg community through
Isenberg Welcomes New PhD Candidates
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Isenberg School of Management
Go to: www.linkedin.com/isenberg-school-of-management-umass-amherst
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Meet the honorees of the HTM Annual Awards Dinner. 🌍✨
We’re proud to recognize @[Jane Pritzker](urn:li:person:aj5acKlUXs) ’79, recipient of the Stephen Elmont Alumni Award, honoring outstanding achievement in the hospitality industry and continued engagement with the Isenberg HTM community.
With more than 30 years of experience across hospitality, consulting, and technology, Jane continues to lead and give back as Chair of the HTM Leadership Board.
@[Hospitality & Tourism Management, Isenberg School of Management](urn:li:organization:52174754)
#HTMAwards #IsenbergHTM
The Isenberg School of Management is happy to welcome 11 new faculty members during the 2025–2026 academic year.
“We are pleased to welcome these accomplished scholars to Isenberg’s outstanding faculty ... We will benefit from their rich professional and academic experience,” says Isenberg Dean Anne Massey.
Read more about our new faculty at the link below!
https://loom.ly/fzPpGug
Big news: #Isenberg has launched the Isenberg Sales Academy, a new program designed to prepare students for full-time careers in professional sales through specialized training, hands-on skill development, and high-impact employer connections. The academy trains students in multiple sales methodologies and emphasizes learning-by-doing through workshops, networking with corporate partners, and collegiate sales competitions.
We’re also proud to welcome @[ALKU](urn:li:organization:2489937) as the academy’s founding Platinum Sponsor, providing multi-year support for mentorship and programming that helps students build real-world skills and confidence as they pursue internships and full-time roles. If you’re an employer, alum, or partner interested in developing the next generation of sales leaders, we invite you to read this story and consider getting involved.
#IsenbergImpact #UMassAmherst #Sales #CareerDevelopment #ExperientialLearning #highered - @[Matthew G.](urn:li:person:oV\_6wcG8HN)
https://lnkd.in/eVrbrTDT
Your club deserves its Main Character Moment 🎤⭐
Isenberg's student organizations play a powerful role in shaping leadership, professional development, and community here on campus. We’re inviting clubs to share their story in a short-form spotlight that captures their impact, initiatives, and student leadership in action.
Clubs interested in being featured can complete the interest form!👀
🔗https://lnkd.in/epCmjTF7
Contact Us
Connect with the OIM Department